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PRIVACY POLICY

Luxury and Bliss®

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Last Updated: June 2026

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Luxury and Bliss® (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our services.

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By using our website or booking our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

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1. SCOPE OF THIS POLICY

This Privacy Policy applies to all interactions with Luxury and Bliss®, including:

  • Website visits and form submissions

  • Service inquiries and bookings

  • On-site organizing, staging, decorating, and event services

  • Email, phone, SMS/text, and social media communications

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2. INFORMATION WE COLLECT

We collect personal and non-personal information in the following ways:

Personal Information

This may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Property address and project details

  • Any information voluntarily provided during consultations or bookings

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We advise clients not to submit sensitive personal data unrelated to services (such as social security numbers, banking credentials, or confidential legal information).

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Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent on site

  • Referring website or source

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Cookies & Tracking Data

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze site usage

  • Support marketing and advertising efforts

  • Remember user preferences

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You may disable cookies in your browser settings; however, some website features may not function properly.

 

Social Media Information

If you interact with us on platforms such as Instagram, Facebook, or LinkedIn, we may collect publicly available profile information and engagement activity.

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SMS / Text Messaging Data

If you provide your phone number, you consent to receive service-related text messages regarding appointments, scheduling, and project updates. Standard message and data rates may apply. You may opt out at any time.

 

3. EMAIL & MARKETING COMMUNICATIONS

We may use your contact information to send emails related to services, appointments, updates, promotions, or business announcements.

 

You are automatically opted in to service-related communications when you engage with our services or submit inquiries. Marketing communications are optional and you may opt out at any time by clicking the unsubscribe link in any email or by contacting us directly.

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We do not sell or rent your email address or personal contact information to third parties.

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4. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and manage services

  • Schedule consultations, installations, and events

  • Process payments and invoices

  • Communicate with clients regarding projects

  • Send updates, marketing communications, or service offerings (you may opt out at any time)

  • Improve services, operations, and website performance

  • Coordinate with approved vendors and service providers

  • Prevent fraud, unauthorized activity, or misuse of services

  • Comply with legal obligations

  • Maintain business records and analytics

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5. PROPERTY, PROJECT & VISUAL INFORMATION

As part of providing services, we may access, observe, or document client spaces to support planning, execution, and project delivery.

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With client consent, we may capture photographs or video of completed or in-progress work for:

  • Portfolio use

  • Marketing materials

  • Educational or promotional content

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We do not share identifying property details, addresses, or client identities without prior written consent.

 

6. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information only as necessary with:

Trusted Service Providers & Vendors

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Including:

  • Payment processors

  • Scheduling and communication tools

  • Delivery and moving teams

  • Cleaning services

  • Event vendors (catering, florals, rentals, entertainment)

  • Staging rental companies

  • Analytics and website platforms

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Information shared is limited strictly to what is necessary to complete your project.

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Legal Requirements

We may disclose information if required by law, subpoena, court order, or to protect rights, safety, or property.

 

Business Operations

We may share information to support:

  • Insurance matters

  • Fraud prevention

  • Internal business operations

 

Business Transfers

In the event of a merger, sale, restructuring, or transfer of business assets, client information may be included as part of that transaction.

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7. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

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You may request deletion of your personal data, subject to legal or contractual limitations.

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8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no electronic system or storage method is completely secure, and we cannot guarantee absolute security.

 

9. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal data we collect and how it is used

  • The right to request access to your personal data

  • The right to request correction or deletion of your personal data

  • The right to opt out of the sale of personal information (we do not sell data)

  • The right to non-discrimination for exercising your rights

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Requests may be submitted using the contact information provided on our website.

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10. COOKIES & TRACKING CONTROLS

You may manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

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We may use analytics tools (such as Google Analytics or similar platforms) to understand website performance and user behavior.

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11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

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12. INTERNATIONAL USERS

Luxury and Bliss® operates in the United States. If you access our services from outside the U.S., you consent to the transfer, storage, and processing of your information in the United States.

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13. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

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14. YOUR RIGHTS TO ACCESS, UPDATE, OR DELETE DATA

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

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Requests may be subject to legal or contractual obligations.

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15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

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16. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

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