SHIPPING & RETURNS
* Due to COVID-19 Shipping Times have been delayed by 2 to 4 weeks.
We offer free economy shipping on all orders over $99 + in the U.S.
The following shipping options are available for select eligible regions:
UPS Economy. $6.50 + to FREE on orders over $99 +
We are currently unable to ship internationally.
We are currently unable to ship to a P.O. Box or APO/FPO address.
COVID-19 SHIPPING ~ Due to the ongoing pandemic, orders are delayed and shipping may take 2 to 4 weeks. We apologize in advance for any inconvenience and thank you kindly for your patience.
Once an order is placed it is then custom made, quality assured, packed, and shipped. Please allow 5 to 7 business days for the order to be custom made, packaged, quality assured and delivered to USPS.
The order is then shipped via USPS.
Upon shipment, you will receive an email with your tracking information so you may track the package online and contact (USPS) directly for an update. Please allow 2 to 4 weeks for the package to arrive to you from the day your order is shipped from USPS.
*Orders placed on the weekends or on a holiday will be processed on the next business day.
RETURNS & EXCHANGE POLICY
Due to COVID-19, all items purchased are final sale, therefore, we are unable to return, exchange, or refund any of these item.
* Once COVID-19 has subsided all returns/exchanges will be taken into consideration hassle free. Thank you for your patience and understanding.
* We have a 100% satisfaction guarantee and will fix any mistakes made on behalf of the company. If the product you received is deemed defective your order will be eligible for a return or exchange for any unworn product.
We thank you kindly for your understanding of this policy as we all work together to assist in a positive turn around during these testing times.
* Luxury and Bliss Faith~Apparel are custom made orders and cannot be cancelled once they are placed.
* If an Item is damaged or incorrect*
Please send a photo(s) of the damaged or wrong product to firstname.lastname@example.org.
Please also specify your concern, and include the original product information that you ordered as well as the actual product you received including the style/design, color and size and we will be happy to help you with a resolution.